Collecting association dues without chasing members

Every month the same: an email “can you transfer it?”, a reminder and a member who says they already paid. The person doing that is the treasurer, on top of everything else.

It can be different. The member sets up the payment once, after that it runs by itself.

Automatic direct debit instead of transfers

With the first payment the member authorises the next terms. After that the amount leaves every month, around the same day the membership started. Without that authorisation every term is a request to the member. With it, a failed payment is the exception.

Members get an email beforehand when a term renews or ends. That way nobody is surprised.

And when a payment fails?

Then the member gets an email, and a day later another message asking if you can help. At the door you see a warning for that person. They are not refused automatically, so you decide what to do.

The rest of the club carries on. Do not edit the membership by hand in a spreadsheet, or the next payment will be wrong too.

Where the money lands

In the association’s account, not with an intermediary. Collection runs on your own Mollie account. MySubs is not the recipient of the dues. MySubs can withhold a platform fee, up to €2 per payment. Your bookkeeping stays separate.

Direct debit is part of the Basic plan. See MySubs for associations. A business with subscriptions works the same way: only the word changes, dues or subscription fee. Is the treasurer leaving soon? Read how to hand over the admin.